The use of our services is strictly prohibited for individuals under 18 years of age. We carry out rigorous checks to verify the identity and age of every registered user. Any account created by an individual who has not reached the age of majority will be immediately suspended and closed.
Our environment is designed to be enjoyed as a form of recreation, not as a means to solve financial difficulties or generate income. We encourage all users to establish clear boundaries in terms of time and resources dedicated, always maintaining awareness of their actions.
We provide features that allow you to set maximum caps on the amounts that can be transferred to the account or lost within a predefined time interval (daily, weekly, or monthly). Requests to reduce the limit take immediate effect, while requests to increase it are subject to a reflection period.
To help manage the duration of activity, you can configure alerts that notify you of the time spent on the platform. Additionally, the "Time-Out" tool allows you to temporarily suspend access to your profile for short periods, ranging from 24 hours to several weeks.
If you deem it necessary to completely stop activity, self-exclusion is the most drastic but effective tool. It allows you to block access for an extended period (months or years) or indefinitely. During this time, no promotional communications will be sent, and the account cannot be reactivated before the agreed term expires.
It is crucial to monitor your own behavior. Warning signs include: spending more time than intended on the platform, neglecting personal or work responsibilities, attempting to quickly recover lost funds, or hiding the extent of your activity from family and friends.
If online entertainment is causing stress or discomfort, we strongly recommend suspending the use of services and seeking assistance. There are numerous independent and free organizations specializing in providing psychological support and professional advice to manage compulsive behaviors related to digital platforms.
For users who share computers or mobile devices with minors, we suggest implementing parental filtering software. It is essential to keep login credentials confidential and not to automatically save passwords, to prevent unauthorized individuals from accessing the adult-only environment.
Our support staff receives specific training to recognize problematic usage dynamics and to assist users in activating protection tools. While we cannot replace individual judgment, we actively monitor the infrastructure to intervene where we identify clear risk patterns.
Our approach to user safety is constantly evolving. We will modify this policy whenever we introduce new self-protection features or modify internal operating procedures for the benefit of the community.